Privacy Policy
How Cosmo Astra handles seeker data, transaction security, and institutional identity records.
Information We Collect
We collect personal and professional information necessary to verify seeker identity and fulfill shipments. This includes: seeker name, institutional affiliation or spiritual address, email address, phone number, and standard billing details.
How We Use Your Data
Your information is used strictly to: verify qualifications to purchase restricted products, process financial transactions, organize secure shipping, and communicate order tracking updates. We do not use account data for public marketing or advertising.
Third-Party Data Sharing
We share data only with trusted logistics partners (for cold-chain delivery) and secure payment processors. We do not sell, trade, or distribute your email or institution profile to third-party brokers or advertisers.
Secure Encryption & Storage
Your billing data and order histories are stored behind secure firewalls. All credit card or banking details are processed through encrypted, PCI-compliant payment gateways. We never store raw payment details on our local database servers.
Cookies & Analytics
We utilize minimal browser cookies to track items in your shopping cart and analyze web traffic performance. You may disable cookies in your browser settings, though it may disrupt order checkout features.
Compliance & Legal Disclosure
We may disclose customer data if required under Indian law to comply with CDSCO inquiries, court orders, or state chemical regulation audits. Security checks are routinely run to prevent purchase misuse.
This privacy policy was last updated on May 23, 2026. Cosmo Astra reserves the right to modify or update this policy at any time without prior notice. Continued use of the platform after any change constitutes acceptance of the revised policy. We recommend reviewing this page periodically.
For privacy concerns or requests to remove your store details from our active records, email us at [email protected].